SMS & WhatsApp Marketing Services
Felconix helps businesses reach customers directly through SMS and WhatsApp — sharing offers, updates, and reminders, and nurturing leads with messaging that’s planned, permission-based, and professionally written.
SMS Marketing Services
Short, direct messages that reach customers instantly — planned and written to fit how your business communicates.
Promotional SMS Campaigns
Concise campaigns built to promote your business to consenting recipients.
Offer & Discount Messages
Clear, timely messages that let customers know about current offers.
Customer Notifications
Order updates, confirmations, and important account information.
Appointment & Reminder Messages
Timely reminders that help reduce no-shows and missed bookings.
Lead Follow-up Messages
Structured follow-ups that keep interested leads engaged with your business.
Business Updates
Important announcements shared directly and reliably with your audience.
Event & Campaign Notifications
Timely alerts for events, launches, and time-bound campaigns.
WhatsApp Marketing Services
WhatsApp messaging built around approved templates and WhatsApp’s own business policies — a channel for genuine conversation, not mass unsolicited messaging.
WhatsApp Promotional Campaigns
Campaigns built using approved WhatsApp Business templates.
Product & Service Promotions
Sharing what you offer with customers who’ve opted in to hear from you.
Offer & Discount Campaigns
Clear, well-timed offer messages sent within WhatsApp’s guidelines.
Customer Updates
Order status, service updates, and other information customers expect.
Lead Follow-ups
Warm, conversational follow-up messaging for interested prospects.
Customer Engagement
Two-way messaging that keeps your business approachable and responsive.
Campaign Messaging
Structured messaging around a specific launch, sale, or campaign period.
Business Notifications
Reliable delivery of updates customers actually want to receive.
Benefits of SMS & WhatsApp Marketing
Direct messaging channels that work alongside your other marketing, not in place of it.
Direct Communication
Messages land where customers already spend their time.
Faster Communication
Time-sensitive updates reach people quickly.
Better Engagement
A more personal channel than email for many audiences.
Campaign Support
Complements your ongoing promotions and offers.
Lead Nurturing
Structured follow-ups that keep prospects moving forward.
Customer Retention
Regular, useful contact that keeps your business top of mind.
Personalized Messaging
Content shaped around your audience, not generic blasts.
Measurable Performance
Delivery and engagement data reviewed after each campaign.
How It Works
A clear, four-step process behind every SMS or WhatsApp campaign we run.
Understand Your Business & Audience
Learning who you’re messaging and why it matters to them.
Plan Your Campaign
Deciding on timing, message type, and the goal of the campaign.
Create & Send Approved Messages
Writing and sending messages that follow platform guidelines.
Monitor & Improve Results
Reviewing delivery and engagement to refine the next campaign.
Who Can Use These Services?
SMS and WhatsApp marketing adapts to how different businesses actually keep in touch with their customers.
E-commerce Businesses
Local Businesses
Startups
Restaurants & Cafes
Educational Businesses
Service Providers
Real Estate Businesses
Online Businesses
Campaign Ideas
A few examples of the kinds of campaigns SMS and WhatsApp marketing works well for.
New Product Announcement
Festival Offers
Limited-Time Offers
Appointment Reminders
Order/Booking Updates
Customer Re-engagement
New Service Launch
Event Invitations
Why Choose Felconix?
We build messaging campaigns around your audience and your goals — not a one-size-fits-all script.
Customized Marketing Strategy
Campaigns planned around your specific audience and goals.
Professional Campaign Planning
Every message tied to a clear objective, not sent on a whim.
Audience-Focused Messaging
Content written for the people actually receiving it.
Creative Message Content
Clear, well-written messages instead of generic filler text.
Performance-Focused Approach
Reviewing what worked so each campaign improves on the last.
Clear Communication
You always know what’s being sent, to whom, and why.
Business-Oriented Solutions
Messaging built to support real business goals, not vanity metrics.
Pricing & Packages
Costs depend on your audience size, message volume, and campaign requirements. We put together a quote once we understand what you need, rather than fitting you into a fixed plan.
Custom Campaign Quote
Tell us about your audience and goals, and we’ll get back to you with pricing suited to your campaign.
Frequently Asked Questions
What is SMS marketing?
SMS marketing is sending text messages to customers — offers, reminders, updates, or notifications — as a direct, permission-based communication channel.
What is WhatsApp marketing?
WhatsApp marketing uses WhatsApp Business tools and approved message templates to promote your business and communicate with customers who’ve opted in.
How can SMS marketing help my business?
It gives you a fast, direct way to share offers, reminders, and updates with customers who want to hear from you, supporting the rest of your marketing.
Can you help with WhatsApp promotional campaigns?
Yes, we plan and create WhatsApp promotional campaigns using approved templates and in line with WhatsApp Business policies.
Can SMS and WhatsApp marketing be used for lead follow-up?
Yes, both channels work well for structured lead follow-up, keeping interested prospects engaged until they’re ready to move forward.
Can you create promotional message content?
Yes, writing clear, effective message content for your campaigns is part of the service.
How does the campaign process work?
We start by understanding your business and audience, plan the campaign, create and send approved messages, then monitor results to improve the next one.
How can I get started with Felconix?
Reach out through our Contact Us page, and we’ll discuss your audience, goals, and the right campaign approach.
Compliance & Responsible Messaging
Felconix runs SMS and WhatsApp campaigns only for recipients who have given appropriate consent to be contacted, in line with WhatsApp Business policies, applicable telecom regulations, and general privacy requirements. We don’t send unsolicited bulk messages, attempt to bypass platform restrictions, or use fake accounts. If you’re unsure whether your contact list is appropriately consented, we’re happy to talk through what responsible messaging looks like for your business.
Ready to Connect With Your Customers?
Let’s talk about your audience and put together an SMS and WhatsApp marketing plan that fits how your business actually communicates.